Q1: How do you ensure the quality of the machine?
All components are qualified and double-checked. Each finished machine is tested with real food products before packaging.
Q2: Is the machine difficult to install?
No. Most machines are shipped fully assembled. You only need to connect the power to start operating.
Q3: What type of packaging is used for shipping?
The machine is wrapped in waterproof plastic film and then packed into a standard exporting plywood crate for maximum protection.
Q4: Can I adjust the cutting thickness?
Yes, the cutter spacing is customizable. You can process different thicknesses by replacing the corresponding cutter unit.
Q5: What should I do if I encounter an operational problem?
We provide immediate professional solutions and video guides. Online technical service is also available upon request.
Q6: What materials is the machine made of?
The machine is constructed from high-quality stainless steel with durable blades featuring 52 HRC hardness.