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Frequently Asked Questions
Are the pallet trucks covered by a warranty?
Yes. All our products carry a full 1-year major parts warranty.
Can I get discounts for bulk orders?
Yes. For big orders, long-term partners, and frequent customers, we offer reasonable discounts.
Can I place a mixed order?
Of course. You can mix different models, such as electric stackers and hand pallet trucks, in a single order.
Do you provide OEM/ODM services?
Yes, we can add your own logo or use your specific designs. We also ensure your designs are protected and kept confidential.
Can you deliver to a third-party warehouse for loading?
Yes, we can arrange transportation to your designated factory or warehouse in other cities for container loading.
What materials are the wheels made of?
Our standard wheels are designed for durability and smooth operation, typically featuring high-quality polyurethane or nylon depending on the specific model requirements.