Frequently Asked Questions
What is the expected delivery time for orders?
For standard size models, we maintain ample stock. Orders under 300 pieces can be dispatched within 3-7 days. Bespoke designs generally range from 10-25 days depending on the quantity.
What payment methods do you accept?
We accommodate straightforward and secure payment methods through T/T.
What are the standard trade terms for transactions?
We primarily operate under EXW or FOB terms. However, we are open to negotiating terms that best suit your specific business needs.
Is support available for product installation?
Yes, we provide comprehensive installation instructions tailored for every type of barrier and shelf to ensure a seamless setup experience.
Do you offer OEM and ODM design services?
Absolutely. We have extensive expertise in customizing products according to OEM and ODM specifications to meet client requirements.
How are the products packaged for shipping?
Each product is meticulously secured in reinforced double corrugated boxes to ensure safe delivery and protection during transit.