Frequently Asked Questions
What is the standard delivery time?
Standard models are available from ample stock and are typically delivered within 3-7 days for orders under 300 pcs. For customized models, delivery depends on the quantity, usually taking 10-25 days.
What payment methods do you accept?
We are pleased to accept T/T (Telegraphic Transfer) payments.
What are the typical trade terms?
Our standard trade terms are typically EXW or FOB; however, these terms are negotiable.
How are products handled during installation?
Comprehensive installation instructions are included with each shelf and barrier type to ensure a smooth setup process.
Do you offer custom OEM and ODM designs?
Absolutely, we specialize in custom production and can produce goods based on your specific OEM and ODM design requirements.
What type of packaging is used for shipping?
Our products are packed in sturdy, reinforced double corrugated boxes to ensure safety during transit.