❓ Frequently Asked Questions
What is the estimated delivery time for orders?
For standard size models, we maintain ample stock. Orders under 300 pieces can be dispatched within 3-7 days. For bespoke designs, the timeline generally ranges from 10-25 days, depending on the quantity.
What payment methods are accepted?
We accommodate a straightforward and secure payment method through T/T.
What are the standard trade terms?
Primarily, we operate under EXW or FOB terms. However, we are open to negotiating terms that best suit your specific business needs.
Is support available for product installation?
Yes, we provide comprehensive installation instructions tailored for every type of shelf to ensure a seamless setup experience.
Do you offer OEM and ODM design services?
Absolutely. We have extensive expertise in customizing products and shelves according to OEM and ODM specifications.
How are the products packed for shipping?
Each product is meticulously secured in a reinforced double corrugated box to ensure safe transit and delivery.