Frequently Asked Questions
What is the typical delivery time for orders?
For standard size models, we maintain stock for swift fulfillment. Orders under 300 pieces can be dispatched within 3-7 days. Bespoke designs generally range from 10-25 days depending on quantity.
What payment methods do you accept?
We accommodate straightforward and secure payment methods through T/T.
What are the standard trade terms?
Primarily, we operate under EXW or FOB terms. However, we are open to negotiating terms that best suit your business needs.
How do you handle installation support?
We equip you with comprehensive installation instructions tailored for every type of safety barrier and shelf, ensuring a seamless setup experience.
Do you offer OEM and ODM design services?
Absolutely, we have extensive expertise in customizing safety solutions and shelves as per OEM and ODM requirements.
How are the products packed for shipping?
Each product is meticulously secured in reinforced double corrugated boxes to ensure a safe journey and arrival.