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Frequently Asked Questions
Are you a distributor or a manufacturer?
We are a professional and leading manufacturer with nearly 20 years of experience. We produce and export high-quality pallet racking, multi-shuttle systems, radio shuttle racking, and ASRS with an annual capacity of 100,000 tons of components.
What makes your systems different from others?
We employ over 40 mechanical, electrical, and software engineers focusing on innovation. We develop our own independent WMS and WCS systems and hold more than 60 national patents to ensure technical superiority.
What kind of installation and debugging services do you provide?
We have experienced installation teams for overseas projects. We send engineers to sites for system debugging and staff training. We have successfully completed projects across Southeast Asia, America, and Europe.
How quickly do you respond to quotes and manufacturing?
We promise price quotes within 24 hours. For normal orders, our manufacturing lead time is typically between 20-30 days, ensuring delivery as per the formal contract.
What is the Minimum Order Quantity (MOQ)?
The standard MOQ is one 20ft container, though we offer competitive pricing for larger quantities.
What are the accepted payment methods?
We primarily accept T/T (Telegraphic Transfer) or LC (Letter of Credit).
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