What payment systems are available for the machine?
We offer coin, bill, and credit card payment systems. Approximately 95% of our clients prefer a combination of cash and credit card options.
Can we customize the machine with our own branding?
Yes, we provide free customization including design and wrapping. We also provide 3D mock-up previews for your review after the order is confirmed.
What is the product capacity of the machine?
Coil sizes are customizable. For example, a standard lash box (11x5.5x1.5cm) can fit 150pcs per row across 6 rows, totaling 900pcs.
How long does production and shipping take?
Production takes 7-10 days after design confirmation. Shipping typically takes about 55 days from the onboard date to your location.
What is the warranty policy?
We provide a 13-month guarantee from the shipping date. Broken parts (excluding consumables) are exchanged for free. We also offer lifetime technical support.
Is it possible to order just one set?
Yes, ordering a single set is perfectly fine. We are happy to guide first-time buyers through the entire process.