1. Are you a factory or trading company?
We are a professional factory specializing in all kinds of warehouse storage racks.
2. What is the raw material used for your products?
The standard raw material is steel code Q235. Other steel types are available upon client requirements.
3. What are your payment terms and delivery times?
We accept TT, L/C, and Western Union. Delivery is generally within 15 days after deposit.
4. How do you guarantee product quality?
We have professional engineers to calculate and check size specifications to guarantee your specific load weight requests.
5. Can I get installation support for the racks?
Yes, we provide detailed installation drawings. If needed, we can provide engineer support to guide the installation process.
6. Can I track the status of my order?
Yes, we send information and photos at different production stages so you can stay updated on your order's progress.
Elixir Logistics
