Since its inception, our company has been steadfastly committed to the guiding principle of 'innovation and service first.' This unwavering dedication to excellence and progress has earned us a distinguished reputation and widespread recognition within the industry as a leader in innovative technology solutions. Over the years, our loyal customers have consistently affirmed our excellence and unwavering commitment to quality. Backed by state-of-the-art facilities and robust technical capabilities, our company stands at the forefront of innovation, consistently setting new standards in the technological landscape. We earnestly aspire to collaborate with our clients in the development of groundbreaking new products. Together, we drive success and advancement, forging a future filled with innovation and extraordinary achievements.
Frequently Asked Questions
What types of automated storage solutions do you offer?
Our main products include integrated automated warehouse systems such as VLM (Vertical Lift Machine), VCM (Vertical Carousel Machine), VSM (Vertical Sorting Machine), IHSM (Intelligent Horizontal Sorting Machine), Smart AS/RS, and AGV/RGV systems.
What are the primary applications for these systems?
These systems are primarily used for storing industrial spare parts, electronic components, medical drugs, and documents. They are widely applied in aerospace, machinery, petrochemical, electronics, and automotive industries.
What is the typical lead time for an order?
Lead times vary by quantity: approximately 60 days for small quantities and up to 90 days for larger orders or new product production, depending on current stock availability.
Do you have experience with international shipping?
Yes, we have extensive experience shipping to various countries worldwide. Our logistics partners ensure that international transportation is handled efficiently and without problems.
What are the standard payment terms?
Our standard terms are 50% advance payment upon contract, 45% pre-shipment payment, and 5% acceptance payment within 10 days of on-site installation and use.
Can the height and capacity of the racks be customized?
Yes, our systems are adjustable and scalable. For example, heights typically range from 5m to 15m, and weight capacities can be configured based on specific industrial requirements.
Elixir Logistics
